We cater to children from birth up to 10 years
Age eligibility for Creche and Preschool is 3 months to 5 years old. For Holiday Care and After-School, it is from 2 to 10 years old.

We operate extended hours from 07:00 A.M to 07:00 P.M

Yes. All our Care Assistants undergo screenings, training, and continuous professional development in childcare and child safety.

Please click on the link below to pre-register your little one.

www.thebabylounge.com.ng/space-reservation/

You can also schedule a tour of our facility 

https://thebabylounge.com.ng/schedule-a-tour/

We do not offer trial sessions. We, however, offer flexible payment plans (daily and weekly payment). This gives you the opportunity to have a trial of our service while not being fully committed

Parents should provide:

– 2-3 changes of clothes

– ⁠Diapers and wipes

– ⁠Feeding bottles and formula (if applicable)

– Any prescribed medication with clear instructions

– Infant/toddler bib

– ⁠Burb cloth

– ⁠Flannels

– ⁠Water bottles 

– ⁠Curlery

– ⁠Bath/grooming set

– ⁠Hot water flask

– ⁠Lunch pack 

– ⁠Other personal essentials as advised

No. We don’t provide meals. We, however, have a lunch service that costs N8,500 per day. It covers lunch and desserts

We maintain secure premises, controlled access, a strict proxy pick-up policy, a standard adult-child ratio, security-age-appropriate supervision, emergency procedures, and strict hygiene practices.

Parents will be contacted immediately. Depending on the child’s condition, you may be required to pick up your child promptly.
Additionally, we have a sick child policy document shared with parents as a part of our registration package. It is also available on our website.

Only primary parents have full authorization to pick up child. Should you need to send a proxy to pick up your little one, an official email with the photo and ID card attachment of the proxy will be sent to babble@thebabylounge.com.ng. A passcode will be generated and confirmed before your little one can be handed over.

Yes. Pictures and video updates are sent to parents at midday. An end-of-day report detailing your little one’s feeding routine, toilet routine, behavioural pattern, learning activities, medications and other information, etc

We maintain a standard adult-child ratio of 3 children to 1 Care Assistant for the Infant Room and 4-5 children to 1 Care Assistant for The Toddler Community.

No. We do not do nanny drop-offs. Our Care Assistants are fully equipped to adequately cater to your little one in line with their care plans and mum’s instructions.

We do not grant parents remote access to CCTV. However, we are very open to providing a particular footage. You may also walk in to watch the CCTV if you require any clip.

In-home Childminding is a stop-gap childcare solution. Upon subscription, a Care Assistant will be assigned and scheduled to work with you for the specified period. This service is subject to confirmation of availability.

We carefully match families with suitable Care Assistants based on your needs. Where possible, we accommodate preferences.

Yes. All Care Assistants undergo identity verification, reference checks, and medical screening before placement.

Yes. We offer weekend, overnight and evening care. Availability depends on scheduling and the selected package.

Yes. This only includes preparing children’s meals, tidying play areas, washing baby bottles, and other child-related tasks as agreed. Kindly note that the scope of service does not cover HOUSEHOLD CHORES.

Extensions are subject to availability. We recommend informing us of any intended extensions as early as possible.

We will make every effort to confirm availability before assigning Care Assistants. In case of emergency occurrences where the Care Assistant will be unavoidably unavailable, we provide a qualified replacement where possible.

For hourly and daily resumption plans, the responsibility of the feeding of the Care Assistants does not rest on the shoulders of the parent. You may graciously offer them meals. For the overnight plan, you will be required to provide meals for the Care Assistant 

An after-05:00 pm charge of N5,000 per hour applies up to 07:00 pm. If the Care Assistant departs past 07:00 pm, a safe transportation arrangement MUST be made for all the Care Assistant by the parent.

We accept bank transfers, Paystack and Point of Sale (POS) payments.

Payment must be made before the commencement of the service as all our services are prepaid services.

Cancellation terms depend on the notice period. Applicable charges may apply based on the notice period provided.

For bulk subscription plans, payment may be frozen if the unavailable days are 10 days or more. We will not roll over if the unavailable days are 9 days or less.
For daily payments, payment will be frozen pending when you will be available.

There are no hidden payments outside the invoice amount. If payment is through a third-party application, their charges may be applied.

We process refunds based on the specific situation and may be subject to administrative deductions.

Our team is always happy to help. Contact us via phone, WhatsApp, email, or our social media channels, and we’ll be glad to assist you.

WhatsApp: 08120796722, 09018854341 & 09131339461

Email: babble@thebabylounge.com.ng, thebabylounge1@gmail.com